Not resolved
3.0
Details
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time
Warranty
Website
1 comment

Purchased the unit from the Canadian supplier. Sent many emails and phoned to see where unit was after days of their website saying it was not picked up by the carrier yet.

Absolutely no response, but it eventually showed up on my doorstep. After putting it together I am unable to place the mosquito net in the correct place, when the top was shut the net folded together to the point that an insect couldn't get through the opening. I've emailed customer service on many occasions, called and begged for help, but there in no way they will even as much as give you the time of day, let alone help you through the problem.

$777.00 is a lot of money just to end up with a lawn ornament. Product may be good, but if you can't get even the least amount, what good is buying their product?

Reason of review: Poor customer service.

Monetary Loss: $777.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1499080

Buy American. Canada is just as foreign as Mexico only on the other border.

They're happy to send their junk south as a benefit of free trade, but they slap a %250 tariff on American dairy products in Ontario. Screw 'em and God save their queen since they are only a pretend nation under the control of the Limeys we ran out of here at gunpoint.

You May Also Like