
Mosquito Magnet
Mosquito Magnet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mosquito Magnet has 1.5 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Loved the performance when it worked, Great vwhen it works, Great when it works.
Cons: Does not work as advertised, Poor quality, Said they repaired it but it still does not work.Recent recommendations regarding this business are as follows: "AVOID ANYTHING FROM THIS COMPANY!", "Don’t waste your money", "Purchase something else from a local store that you can pickup in person.", "great concept, expensive to buy and operate, fix yourself".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mosquito Magnet has 1.5 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Loved the performance when it worked, Great vwhen it works, Great when it works.
Cons: Does not work as advertised, Poor quality, Said they repaired it but it still does not work.Recent recommendations regarding this business are as follows: "AVOID ANYTHING FROM THIS COMPANY!", "Don’t waste your money", "Purchase something else from a local store that you can pickup in person.", "great concept, expensive to buy and operate, fix yourself".
Most users want Mosquito Magnet to offer a solution to their issues.
Consumers are not pleased with Billing Practices and Privacy and Data Security. The price level of this organization is high according to consumer reviews.
Failed after warrantee!
When it worked (a couple of months) it worked well.
Then it wouldnt light, I assumed it was out of propane, but it was the end of the season so I just put it into storage for the winter.
Next spring, nope, it wont light.
First clue that this is a shady company try to find warrantee information on their web site.
I eventually found that the propane shut off solenoid sticks and wont open. Its an obvious design/manufacturing defect.
No problem, Il just swap the part
Nope, cant buy them
These type of things a just a few dollars, but the one thats used here isnt available from anywhere, even off shore.
>
Basically, these things are very poorly built. Have no support and cant be fixed.
>
A bad, overpriced, product from a shady company.
User's recommendation: AVOID ANYTHING FROM THIS COMPANY!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Mosquito Magnet 90% of the time will not run.
Spring has arrived, mosquitoes are in full force, once again mosquito magnet will not run.
New battery, full tank of propane, and it will not ignite. Same issue year after year.
I now have to take it apart and hopefully stumble upon the reason it will not run. With any luck Ill get it running and trap my annual cup full of mosquitoes.
User's recommendation: Don’t waste your money
They never shipped my product.
They never shipped my product. When I called and asked about getting expedited shipping they wanted me to pay for it.
Thanks to Mosquito Magnet's incompetence, we had to look for a last-minute solution to keep the mosquitos away from our wedding guests.
- Wedding guests were bothered by mosquitos
Preferred solution: Apology
User's recommendation: Purchase something else from a local store that you can pickup in person.
Terrible Customer Service
Customer support is completely useless at mosquito magnet. This is an overpriced piece of junk that didn't catch anything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed
after 1 year, fan didn't stay on. Called support, went thru all their resets.
Told it will cost $110 to get it fixed plus shipping. What a farce.
- Worked one year
Preferred solution: Let the company propose a solution
Share solution
I fixed two machines, fuel nozzle is inexpensive oil burner nozzle part. 1.50 gph 45 deg A cone.
Confirmed weak coil on fuel valve on the other by placing strong fridge magnet against it. Ordered generic 1/4" solenoid fuel valve, and will just replace the magnet coil part.
User's recommendation: great concept, expensive to buy and operate, fix yourself
Fails to restart every time propane tank is changed.
Worthless Customer Service, advice is always to take everything apart, reassemble and use new batteries! Love it when it works. But this is the most inconsistent item I have ever had to deal with.
- Great vwhen it works
- Loved the performance when it worked
- Great when it works
- Awful customer service
Preferred solution: Let the company propose a solution
Great Machine, guaranteed to break
I've gone through 5 defenders over the last 6 years. They last on average 2-4 years, if you're lucky. I'm done, my last 2 just broke.
Mosquito magnet is a waste of money
Patriot worked for one year, had it repaired under warrenty once. Next year wouldn’t work , out of warrenty.
It would cost more to fix than its worth. I lost $400.00 on it.
It’s was also expecting maintain as well. Don’t know how they stay in business.
Worst Customer Service in the industry
Purchased the unit from the Canadian supplier. Sent many emails and phoned to see where unit was after days of their website saying it was not picked up by the carrier yet.
Absolutely no response, but it eventually showed up on my doorstep. After putting it together I am unable to place the mosquito net in the correct place, when the top was shut the net folded together to the point that an insect couldn't get through the opening. I've emailed customer service on many occasions, called and begged for help, but there in no way they will even as much as give you the time of day, let alone help you through the problem.
$777.00 is a lot of money just to end up with a lawn ornament. Product may be good, but if you can't get even the least amount, what good is buying their product?
Not Dependable, expensive repairs
We purchased Mosquito Magnet Patriot April 2016, lasted a couple months and stopped working after several calls to customer service we wound up mailing it to repairman who basically replaced the entire working mechanism parts to get it to work and mailed it back. It worked two months and was put in storage for the next year.
we did get it to work for the summer of 2017 with a lot of restarting and clearing it out and again calls to customer service. Now this summer after it being in storage it won't work at all. We have spent several hours on the phone to customer service and did all they told us to do three times and still won't work.
Since the warranty is for only one year they will not extend it even though it has never worked as expected. .
In 2017 we purchased a Mosquito Magnet Independence sine the Patriot wouldn't work and so far it is working good, however changing out the net when its full of Mosquito's is very messy and many of them get away.
I do not recommend the Mosquito Magnet , very frustrating while being eaten up by Mosquitoes.
- I expected it to last more than a yeat trouble free
- Said they repaired it but it still does not work
- Poor quality
Preferred solution: Extend Warreny and repair it again, since it didnt work right from the beginning
Good product when it works. Two problematic units. After sales support lacking
I bought a Mosquito Magnet Professional unit for just under $1,000 in hopes to reduce the swarms of mosquitoes that inhabit our yard each summer in Maine. The original unit caught mosquitoes like gangbusters.
I could not believe how many of the critters were stuffed in the net only after a short time of operation! Truly amazing. There was one problem however, there is a solar charger on the unit that is supposed to make it "cordless". However, the battery would constantly discharge so I needed to keep it plugged in to work.
At the end of the first season, I returned it for repair. I received a "new" unit back but I could immediately tell that it was a slightly different unit. (not the one that I originally shipped). The following summer I fired it up with a new tank of propane.
After a week or two following the arrival of the swarm, I checked the net. I could count a few skeeters there but absolutely NOTHING like the performance of the original unit. I completed the troubleshooting tips recommended by the manufacturer. (new tank of propane, new attractant cartridge, used a cleaning/purge canister, changed location).
Still no performance. I went through two tanks of propane with very little to show for it. I put the unit in the shelf in the garage and gave up. After regretting paying close to a grand for a shelf fixture, I recently decided to contact the manufacturer to try to repair it or get credit for trade in on a new one.
Found out that they dont offer repairs. The repairs are handled by an external service provider. I tried calling and just get an answering machine. Left my contact info but never got a call back.
Contacted customer service again and am waiting on a reply. I have a feeling this unit will probably end up in the dump. Its a shame, it worked really well.
Too bad the reliability or service isnt there. Therefore, I can NOT recommend mosquito magnet
- Loved the performance when it worked
- After sales support and customer care
- Reliability
Preferred solution: I want a fully functioning reliable unit. I need mine repaired or a replacement.
Misquito Maget Sucks Dirt
Originally purchased July 29, 2016 it worked fine for one tank about a month then quit. After going through customer care and clearing out system using quick clear cartage (used all I had) it was determined needed sent back for repair, Sent back for repair on Sept 20, 2016.
It was recorded as received yet several months later not repaired or returned. I talked to representative of misquito Magnet. Kim she spent better part of a week trying find the repaired machine but could not find mine. She ended up sending me a new Independence.
Which worked one tank of gas then stopped working again. I paid $640.94 on July 7 - Worked one tank of gas then quit, sent back to company lost my MM.
Sent me a new one which like to first one quit working after a month. Would like my money back at this point.
Preferred solution: Full refund
E-commerce Talks
Mosquito Magnet dId not catch mosquitos at all and then after a year stopped working
We live in northern Va and tried very hard to get the mosquito magnet to work. I moved it around the yard, I religiously changed all the parts every 3 weeks, and was so looking forward to this helping with our mosquitos.
We get bit all summer long when we do not spray on DEET. Alas the mosquito magnet did not work at all. I do not think I saw one mosquito in the trap but they were sure in our yard...Then after 1 year it just stopped working period.
To fix it is $110 which I would happily do if it worked. DO not buy this product, it was such a disappointment.
Preferred solution: Let the company propose a solution
Best and Worst Product Ever Created
I have owned 3 now. They work better than anything and are awesome but....
They have all broke. I got the first one fixed after it broke 4 or 5 months after the warranty ran out. It cost me 350 to buy it originally and 250 to get it fixed. The issue on all the machines I have purchased is the ignitor.
It is a horrible design and they even say don't bump into it or it may fail. I was told the second time it broke that maybe a deer bumped into it and caused it to fail.
If the ignitor is so fragile, how about redesigning it. Unless they increase the warranty to 2 years, I will never buy another one.
Works for 1 year. Maybe 2.
I've gone through 2 Mosquito Magnets. When they are working, they are very effective.
The problem is that after a season or 2 (3 if you are extremely fortunate), the red light starts to blink (usually in the beginning of the season), which indicates that they are malfunctioning. Both times I ran several CO2 cartridges thru the line as instructed. Ultimately, both units had to be disposed of. If you can justify the $300 cost for 2 seasons, this unit is for you.
If you expecting to get more than that, look for another brand.
After extensive research, bottom line, Mosquito Magnet is an inferior design. If you read further reviews, you'll see that this is a common issue.
Brands Related to Mosquito Magnet
Companies Similar to Mosquito Magnet
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Lowes didn't make the product, why are you blaming them? Your complaint should be with the manufacturer, not the retail store you purchased it at. Have you contacted the manufacturer to see if they are willing to do anything for you as it is the manufacturer that is responsible for any warranty on their products.